Your repair hub

Welcome

A quick and easy way to organise and manage your repair.

Vehicle Registration

Repair Reference

Urgent Status Update: Parts shortage impacting vehicle repairs read more

Don't have a Repair Reference? Get in touch with our support team

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Repair booking

It's all about choice

Organise your repair quickly and easily using our simple and intuitive booking in system. It's all about choice, choose your booking in date and your repairer from our nationwide network of approved repairers.

Repair Progression

Always informed

Review the progress of your repair at any time, 24/7, 365 days of the year. The hub's built in intelligence will only show you options that are relevant at each stage allowing you to control your repair.

Help & support

Need help?

Visit our help and support section for frequently asked questions, help files and contact information for our support team.

How does it work?

A simple 4 step process that gives you control of your repair

Confirm your details

We just need to make sure we have your correct details and that we have your vehicle's location

Assess damage

Let us know what's happened, where the damage is and even better, send us photos

Request a repair date

We always aim to achieve your requested date and will confirm once we have assessed the damage

Choose your repairer

Based on your vehicle, location and date we will show you 5 repairers for you to consider

Quick Access

Your Repair Hub

Help & Support

Frequently Asked Questions

Useful Links

Co-op Car Insurance

Your Guarantee

Sitemap

Co-op Insurance Services is a trading name of Co-op Insurance Services Limited; registered in England and Wales with registration number 4390. Registered office: 1 Angel Square, Manchester, M60 0AG.

Co-op Insurance Services Limited is authorised and regulated by the Financial Conduct Authority under register number 779364.

Co-op Insurance claims are administered on behalf of the insurer by Markerstudy Insurance Services Limited authorised and regulated by the Financial Conduct Authority under Financial Services Register number 475572, a company registered in England and Wales (company number 02135730); registered office: 45 Westerham Road, Sevenoaks, Kent, TN13 2QB.

Co-op Insurance and the Co-op logo are registered trademarks of Co-operative Group Limited or its affiliates and are used under licence by Markerstudy Insurance Services Limited.